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My Account My Orders My Wishlist My Coupons My Points My Referrals BGpayBanggood Dear customer, Thanks for your reply. I am so sorry to hear that problem,I feel so regret that seldom of this product has problem. Would you please send us a video for the product’s working condition and shipping label to our Service mailbox : cservice@banggood.com ? And would you please tell us your order number, SKU number in the e-mail? So we could check in order to give you a satisfactory answer and a fair solution. Best regards, Saran
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