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BG23171101607/01/2022
Dear Sirs,
You upset me a lot because I thought I would get this device with a European plug, not an Asian one! I had every reason for this: when I looked at a similar device on Ali Express, it was emphasized everywhere that the device was with a European plug. I did not order there, because it would take too long to wait for shipment from China. Your shipment comes from Estonia, which, by the way, also emphasizes the fact that the parcel goes between the countries of the European Union, i.e. with a European plug. In the photo, it is impossible to determine that the pins of the plug are not cylindrical, and that the distance between the pins is less than that of a European plug.
I am asking for your assistance in solving this problem.
Sincerely,
N.V. Tschernizki
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